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Type of bind: Hardcover
Dewey Decimal Number: 158.2
EAN num: 9780743235389
ISBN number: 074323538X
Label: Free Press
Manufacturer: Free Press
Quantity: 1
Page Count: 128
Printing Date: February 19, 2002
Publishing house: Free Press
Sale Popularity Level: 8819
Studio: Free Press
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What do your people at work and your spouse and kids at home have in common with a five-ton killer whale? Probably a whole lot more than you think, according to top business consultant and mega-bestselling author Ken Blanchard and his coauthors from SeaWorld. In this moving and inspirational new book, Blanchard explains that both whales and people perform better when you accentuate the positive. He shows how using the techniques of animal trainers -- specifically those responsible for the killer whales of SeaWorld -- can supercharge your effectiveness at work and at home.
When gruff business manager and family man Wes Kingsley visited SeaWorld, he marveled at the ability of the trainers to get these huge killer whales, among the most feared predators in the ocean, to perform amazing acrobatic leaps and dives. Later, talking to the chief trainer, he learned their techniques of building trust, accentuating the positive, and redirecting negative behavior -- all of which make these extraordinary performances possible. Kingsley took a hard look at his own often accusatory management style and recognized how some of his shortcomings as a manager, spouse, and father actually diminish trust and damage relationships. He began to see the difference between 'GOTcha' (catching people doing things wrong) and 'Whale Done!' (catching people doing things right).
In Whale Done!, Ken Blanchard shows how to make accentuating the positive and redirecting the negative the best tools to increase productivity, instead of creating situations that demoralize people. These techniques are remarkably easy to master and can be applied equally well at home, allowing readers to become better parents and more committed spouses in their happier and more successful personal lives.
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Rated by buyers 
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Whale Done! : The Power of Positive Relationships
This is a great book that can have an immediate impact on your relationships both at work and at home. I highly recommend it for any one with children (especially teens) or supervisory responsibilities. But it can even help you with your peer relationships. I've been using it with my 14 yr old son and even he has noticed a difference in the way I respond to him.
Rated by buyers -
One of teh best book I read!
Everyone should read this but especially business person it's a MUST.
Rated by buyers -
Ken Blanchard is one of the authors of this book. You may remember him from such other books as The One Minute Manager series or Gung Ho. Blanchard Companies, Ltd. is a ringleader in the positive management movement and this book continues that legacy with another great idea that you can learn and start using in mere minutes.
Whale Done! is based on the techniques used in training killer whales at SeaWorld. The initial message that grabbed my attention and interest was this: "You don't punish a killer whale and then ask a trainer to get in the water with him."
Talk about illuminating the pitfalls of negative reinforcement! Imagine that for a second.
From this initial precept and experience in working with killer whales, the authors build and demonstrate a system you can use for managing the relationships in your life--both business and personal relationships.
Much of what is here can be found in other management resources in different formats and styles. One of the signature elements in the Blanchard books I have read is that they take ideas and information and simplify them.
Occasionally, it may seem a bit over-simplified, especially when you are used to reading weightier tomes. But, it is a mistake to assume that simplicity means inferiority. Learning the skills and techniques in this book alone can have a hugely positive impact on your relationships.
Praising positive performance is not a new idea. We all know it and we've heard it before. We believe in it and we encourage it. But, we backslide and give up and fall back to our old patterns of negative reinforcement. It is hard to change our habitual responses.
This book can help change those habits, though, with its easy-to-remember tips and examples for accentuating the positive and for how to "redirect" when someone makes a mistake. Redirection is a key element of this book, too. It's not all Pollyanna Positive Praising. People do screw up. Screw-ups cost time and money and praising screw-ups is as counterproductive as it is counterintuitive. So, we redirect -- essentially, with more communication and training.
In working with people of the Gen X and Millennial generations, it is imperative that we learn to manage in a more cooperative, team-oriented and positive manner. Baby Boomers might initially have a difficult time with this style, since most of their experiences are with more authoritative, negative-consequences-based systems. But, regardless of one's generation, most of us can agree that a positive environment is far better than a negative one.
Whale Done! is not just a business book. It has several chapters on using the same principles in your personal relationships, too, including with your spouse and with your children. So, you might find it in the psychology section of your library or bookstore if not in the Business Section.
Highly recommended for anyone wanting to improve their leadership skills and their relationship skills.
Rated by buyers -
This book gives you the key secret of how to get people to do what you want them to do - AND be happy about it! Whether they are your team mates, your employees, your friends or your kids, THIS STUFF WORKS!!!
Rated by buyers -
I purchased this book as a reading for my management class in college and I love it! Although the story is fictional, the idea behind it is real. Perfect book for someone starting their own business or someone who is having a hard time running one!
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